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Disposable goods returns. Greenpeace survey on purchase and return behaviour for online orders
Germans are ordering more and more online – and returning parcels more and more often. Hardly anyone knows, however, that a large part of the returns is not resold, but ends up in the garbage. Only one in ten are aware of this waste, according to the 2018 Greenpeace Online Purchase Behavior Survey.
Scope: 8 pages
Reference: free of charge for download